Our Customer Services Centre will be closed for the bank holiday, from 6pm on Friday 3 May, re-opening at 8am on Tuesday 7 May. For emergencies, call 01737 772000 anytime, 24/7.

Contact us

Landlords

Landlords and managing agents of residential properties in England and Wales can use Landlord TAP to provide water companies with the details of those responsible for the payment of water bills for their tenanted properties. 

Instead of needing to call or write to us, once you are registered you can use the site to provide us with the information needed. You can add new properties to your portfolio, tell us about tenant changes, let us know when a property becomes empty and when you sell or stop managing a property.

Go to Landlord TAP