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We have to collect some essential data when you use our website so it works and is secure. We would also like your consent to collect data to study how visitors use our site so we can improve it and provide a better service. Select 'Accept cookies' to agree or 'Change settings' to choose which cookies we use. You can change your mind at any time by clicking the 'Cookies' link in the footer.

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Our Customer Services Centre will be closed for the bank holiday, from 6pm on Friday 3 May, re-opening at 8am on Tuesday 7 May. For emergencies, call 01737 772000 anytime, 24/7.

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Your account

More customers now choose to view their bills online. Sign up today for an online account and say goodbye to paper bills.

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Zoe Davey

Customer Service Advisor

Your account

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Ways you can pay All you need to know about paying your bill

Paying your bill

Moving home Let us know easily online that you're moving home

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Priority customers When you need extra support, we're here to help

Priority customers

Change your details When your information changes, let us know

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 MyAccount FAQs Check out our most frequently asked questions for MyAccount

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Sewerage services

We charge you for providing clean water to your property. Your wastewater services are provided by a different company, depending on where you live.

Sewerage services

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If you need support, we're here to help.

Water supply emergencies, 24/7 01737 772000

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